ROLA One
koibot.online is the reference retail channel for the ROLA Series. Ordering is arranged directly with the KOIBOT team — share your region and preferred configuration, and we will confirm availability, timeline, and delivery.
How ordering works
- Enquire with our teamTell us your region and the edition you are considering.
- Confirm your configurationWe confirm availability, configuration, and timeline together.
- Arrange payment & productionPayment and production are arranged directly with the KOIBOT team.
- Receive by insured freightDelivered in protective packaging — record your unboxing.
ROLA One is KOIBOT's upper-body AI companion robot, designed for expressive interaction, indoor display, brand experience spaces, photography, and private collection.
Powered by Amoria, KOIBOT's emotional AI system, ROLA One brings together voice interaction, app-connected setup, contextual response, and memory-oriented conversation in a refined upper-body robotic form.
Product Details
Product Details
ROLA One is built around the KOIBOT Smart Head concept, combining expressive movement, display interaction, premium craft, and display-ready finishing. It is not a static collectible. It is designed as an intelligent presence that can speak, respond, and support a more personal interaction experience.
Key experience:
- Upper-body AI companion robot for indoor spaces
- Amoria emotional AI system for voice-based interaction
- App-connected setup and control experience
- Expressive robotic head movement and visual presence
- Premium silicone surface finishing and hand-finished visual detail
- Suitable for home technology, private collection, retail showcase, brand experience, and studio display
Please note: ROLA One is an upper-body model for stable indoor placement. It is not sold for free-roaming locomotion or independent full-body operation. The product is heavy, delicate, and should be placed on a stable indoor surface.
Return & Refund Policy
Return & Refund Policy
ROLA One is a premium robotic product with delicate electronic, mechanical, and cosmetic components. Returns are accepted only for confirmed manufacturing defects or verified shipping damage.
Customers must record a full unboxing video upon delivery. The video should clearly show the outer carton, internal packaging, product condition, accessories, and any visible damage before the product is handled or assembled.
Any defect or shipping damage must be reported within 7 days of delivery. Returns are not accepted for misuse, accidental damage, improper handling, normal wear, cosmetic preference, or failure to follow setup and care instructions.
Customized or made-to-order configurations are non-returnable unless a manufacturing defect is confirmed. Approved refunds or replacements are processed after inspection and verification.
Shipping Info
Shipping Info
ROLA One is fulfilled by REON ROBOTICS (HONGKONG) CO., LIMITED and may ship from Hong Kong or the Chinese mainland by insured air freight with freight-forwarder label handling and protective packaging.
Estimated delivery time depends on destination, customs clearance, and final carrier handoff. Current air freight estimates:
- Hong Kong and Macau: 5-9 business days
- Japan, Korea, and selected ASEAN countries: 7-12 business days
- North America, Europe, United Kingdom, Australia, New Zealand, Gulf Middle East, and Israel: 9-15 business days
International shipping is included at the published reference retail price. Unless otherwise agreed in writing, orders ship on a DDU basis: import duties, VAT, customs fees, local taxes, remote-area fees, and clearance requirements are the customer's responsibility and are confirmed in your written order confirmation. For single-unit orders, an all-inclusive DDP option may be offered, with a destination-specific door-to-door quote.
Because this is a high-value robotic product, someone must be available to receive the shipment. A full unboxing video is required for any shipping damage claim.
Technical Overview
Technical Overview
Product name: ROLA One
Product type: Upper-body AI companion robot
Core AI system: Amoria Emotional AI System
Interaction: Voice interaction, contextual response, app-connected setup, memory-oriented conversation
Robotic module: KOIBOT Smart Head concept
Connectivity: Wi-Fi, Bluetooth, app connection
Display: Integrated touchscreen interface
Surface material: Premium silicone finishing with hand-finished visual detail
Recommended use: Indoor use, home technology, private collection, studio display, retail showcase, brand experience space
Final specifications: Confirmed in your written order confirmation and official fulfillment updates.
Material & Care
Material & Care
Every ROLA is built with premium silicone surface finishing, cosmetic hand-detailing, electronic modules, and mechanical motion components. It should be handled as a delicate robotic product rather than a conventional toy or decoration.
- Placement: Place your ROLA on a stable indoor surface.
- Environment: Keep away from direct heat, strong sunlight, high humidity, water, dust, and corrosive liquids.
- Surface: Do not bend, pull, press, or scratch the silicone surface.
- Cleaning: Clean gently with a soft dry cloth or a lightly damp microfiber cloth when needed. Do not use alcohol, solvents, abrasive cleaners, oils, perfumes, or cosmetic products on the surface.
- Ports & joints: Keep charging ports, vents, joints, and speaker/microphone areas dry and unobstructed.
- Storage: Store in a clean, dry indoor environment when not in use.
your ROLA includes delicate cosmetic finishing. Minor surface variation may occur due to hand-finishing and material characteristics.
Dimensions & Hardware
Dimensions & Hardware
- Product type: Upper-body embodied AI companion robot
- Core system: Amoria emotional AI
- Robotic module: KOIBOT Smart Head
- Display: 4.3-inch touchscreen
- Interaction: Voice interaction, contextual response, app-connected setup, and memory-driven conversation
- Connectivity: Wi-Fi, Bluetooth, app connection
- Battery: Rechargeable lithium-ion battery · universal-voltage charging (100–240V)
- Power input: DC power input
- Data interface: USB Type-C
- Surface material: Premium silicone surface finishing
- Recommended use: Indoor display, interactive ownership, studio display, brand experience spaces, photography, and private collection
Important: ROLA products are designed for stable indoor placement and careful handling. They are not sold as free-roaming mobile platforms; final specifications are confirmed with the KOIBOT team when you place your order.
Share this product
An upper-body presence, alive up close.
ROLA One brings Amoria into an intimate upper-body form — expressive head movement, display interaction, and a calm presence made for close, everyday proximity.
Product film / prototype footage. Final functions and configurations may vary by software updates.
Ownership, assured
Arrives protected
Built to protect the finish from atelier to arrival.
ROLA One travels in a custom-fitted protective case. Die-cut foam cradles the Smart Head, the body, and every accessory in its own recess, helping keep components from shifting in transit. Each unit is inspected, sealed, and moved by insured air freight — prepared to reach you with the same care with which it was finished.
- Custom die-cut foam cradle — a dedicated recess for every component.
- Inspected before dispatch — mechanical, electronic, and cosmetic checks.
- Insured air freight — protected handling from our warehouse to your door.
In every package
What's in the box
Everything you need to get started with your KOIBOT.
Welcome Booklet
An owner’s welcome note from KOIBOT
White Gloves
Premium gloves for careful handling
Care Powder
Helps maintain a smooth surface finish
Powder Brush
For gentle surface finishing
Wide Comb
Gentle hair maintenance
Mechanical Connector
Connects the Smart Head and body
Power Adapter
Included power supply
From enquiry to companion
Transparent shipping & dedicated support.
From our facility to your doorstep, we manage every step so your ROLA arrives safely and seamlessly. Here is exactly what happens from your first enquiry to delivery.
To begin
Enquire to Order →
Choose ROLA One or ROLA Unity and reach the KOIBOT team through our contact page. We reply directly and guide your order from the first message.
Within days
Confirm configuration & quote
We confirm your configuration, delivery address, and regional power plug, and issue a written quote — ROLA One $6,980, ROLA Unity $11,980 (USD reference retail), international shipping included. Your quote states the delivery terms: standard orders ship DDU; single-unit orders may request all-inclusive DDP.
About 2–3 months
Production & quality testing
Production begins. Every ROLA passes multi-layer hardware testing, premium silicone surface inspection, and Amoria AI calibration before packaging.
On completion
Worldwide delivery
Units ship from Hong Kong or the Chinese mainland by insured air freight with protective packaging, then transfer to a local courier for final delivery to your door.
On delivery
Tracking & warranty
A tracking number is emailed the moment your unit is dispatched. Every ROLA includes a 12-month limited hardware warranty and ongoing OTA software updates.
Will there be customs duties or hidden fees?
We work with experienced global logistics partners. Reference retail pricing includes insured international air freight. Import duties, VAT, and local taxes remain the customer's responsibility unless stated in your written order confirmation (standard DDU basis). For single-unit orders, an all-inclusive DDP option is available — duties, VAT, and clearance handled by KOIBOT with a destination-specific quote. Our team outlines what to expect for your destination during the order conversation.
How do you reduce the risk of delays?
ROLA's core R&D and prototype verification were completed in early 2026, and supply-chain integration is locked in. From order confirmation to delivery, our team shares production updates with you directly, so you can follow real factory progress.
What about support or repairs after delivery?
Global customer support is available by email and our official community channels. Software issues are addressed through OTA updates; hardware issues are covered by the 12-month limited warranty with localized return and repair guidance.
Production and delivery windows are estimates based on current supply-chain and shipping schedules. Actual delivery may vary with customs clearance and local carrier conditions. We share updates at every step.
Craft / Atelier
Sculpted, cast, and finished by hand.
Every ROLA begins as a hand-sculpted form. Premium silicone casting, hand-painted surface detail, and adaptable hairstyling are finished in our atelier before assembly with the KOIBOT Smart Head. Production is capped at 200 hand-finished units per month.
