EU and UK Privacy Addendum
EU and UK Privacy Addendum
If you are located in the European Economic Area or the United Kingdom, you may have additional privacy rights under applicable data protection laws.
KOIBOT is a brand of REON ROBOTICS CO., LTD. (Japan). For customer sales, official pre-order support, fulfillment, warranty communications, and related merchant operations, REON ROBOTICS (HONGKONG) CO., LIMITED acts as the primary merchant/operator responsible for the relevant customer information, unless a specific notice identifies another REON Robotics entity.
Personal information may also be processed by affiliated REON Robotics entities and service providers where necessary to provide the requested service, support fulfillment, respond to privacy requests, and comply with legal obligations.
Your Rights
Depending on your location and the nature of your request, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction or objection to certain processing
- Request portability of certain information
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant data protection authority
Processing Purposes
KOIBOT processes personal information for purposes such as order fulfillment, customer support, contract performance, legal compliance, fraud prevention, legitimate business operations, and consent-based marketing where applicable.
How to Contact Us
To exercise privacy rights, contact info@koibot.net. We may need to verify your identity before responding.